zrehman80

Member

Last active 8 weeks ago

  1. 8 weeks ago
    Thu Oct 18 10:38:21 2018
    zrehman80 posted in Cannot Download Tabs.

    If it shows as downloading really fast like that, the files source may be the problem. If a file is not created correctly, or not uploaded correctly, it can cause that. Which wouldn't be on your end, or the tablets. Also, have you made sure the tablet (and your apps) are fully updated? And lastly, it is possible part of your problem is due to an app on the device that is causing problems. You might want to try running in "Safe Mode" and see if you can get the downloads to work that way. If they do, and you can view them, then you need to figure out what app is the culprit.
    To get into "Safe Mode" please do the following.

    1. First turn off the tablet.
    2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.
    3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.
    4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

    Regards, Toshiba support
    Drop me a line if I can do anything else for you.